Our expertise forInsurance
Tinext’s roster of insurance providers includes major players in the global insurance industry, helping them interact in a fresh, new way with stakeholders, to award-winning results
A changing market
It's clear that over the coming period insurers need to engage one-on-one with customers across digital touchpoints. This isn't just to offer consumers an easier, smoother path to purchase, but in some cases has been driven by regulatory changes. Insurers in Italy, for instance, have been mandated by government to provide online portals for their customers. From social to mobile to IoT devices (often supplied as kits by insurers in integrated home protection policies), insurance companies have to contend with a rapidly evolving landscape where they cannot avoid digital.
of consumers would rather use digital channels instead of talking to insurers
of all life insurers are already investing or planning to invest in Chatbot technology in the next 3 years
of consumers decide to continue their insurer relationship based on the quality of their experience
Award winning opportunities
Rather than seeing the digital revolution as a burden, forward-thinking brands are employing technology to offer more streamlined services with benefits for the bottom line. Using IoT to gain insight into claims or car onboard devices to monitor driving patterns and adjust policy fees, creating back-end document management systems to enable greater business efficiency: the sector has a lot of opportunity. Tinext has also had notable success working with insurance brands in the area of website, e-Commerce and internet-portal development. Tinext provides award-winning, tailored and well-integrated solutions that bring a more personal and fluid digital experience for end-users as well as smarter, more powerful tools for insurers.