Our expertise forTravel & Tourism
With new generations of digital natives preferring experiences over things, the travel industry is ripe for transformation by providing more relevant, personalized and exciting digital experiences which no longer start and stop with the journey itself.
of Millennials said they would let travel brands track their digital patterns if this would provide them with a more personalized experience
User journeys reinvented
Technology has changed how we travel. Online flight reservations, hotel booking systems and even ride-sharing apps all depend on robust content management and continuity across touchpoints. Plus, targeted communications, digital advertising and loyalty programmes keep travellers coming back for more. One of the largest changes in the industry relates to the "terms of engagement" between travel brands and consumers. Mass market approaches are evolving into "customized" experiences, while providing brands with advanced analytics on purchasing behavior, to sell better and sell more.
of consumers said they use their smartphones to look for accommodations, and 76% said they use their desktops computer.
of travel and hospitality companies today are gathering and using real-time data; 47% are using automated personalization
of people like social media pages related to trips they are planning.
budget allocated to digital channels by online travel brands
Experience for engagement
With years of experience working with the travel industry, Tinext enables companies to better understand their userbase, provide a smoother user-journey (both online and off) and direct to consumer digital communications strategies handled via platforms that enhance the client/visitor relationship. There is incredible opportunity in this area to offer consumers extra value, drive loyalty and generate reliable data which directly impacts the bottom line. With Tinext you can make this a reality.