Our expertise forTelecommunications

Telecommunications is about just that: communicating. Our services for telecom clients go beyond web/app development to create user-centric architecture for satisfied customers.

PROUD TO
WORK WITH:

Home Industries Telecommunications

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Telecommunications service providers are playing an increasingly important role in the lives of consumers. Mobile companies no longer provide just the ability to make calls, but fast internet, often with services such as streaming music and TV. All this has led to Telcos having a wider and more detailed set of service-management operations, including online portals where customers can select their tariffs, options and even order new devices. The challenge for Telco companies is to integrate these new solutions into their existing systems, workflows and policies to ensure a coherent and smart customer experience.

HIGHLIGHTS

35%

potential profit after a digital transformation

30%

increase in revenue by investing in digital sales

15%

of telecom companies are digital from start to finish

Integration for efficiency

The needs of each Telco business unit are different, which is why we offer solutions that are functionally integrated with the website, IT infrastructure, and any existing CRM, ERP, call centre systems and online chat features. The results of new workflows save time for staff members, resulting in greater company-wide efficiency. For users, we are experienced in designing smart and intuitive journeys through such tasks as getting a top-up, paying bills and choosing new plans, all within a unique, enjoyable digital experience.

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