Tinext and indigo.ai: a new partnership to enhance the customer experience through conversational AI

Tinext announces a new partnership with indigo.ai, the Italian leading platform for AI-powered virtual assistants. The collaboration stems from a shared goal: to create more fluid, intelligent, and human-centered digital experiences through the strategic use of artificial intelligence.
 

Founded in 2016, indigo.ai is now a reference point in the field of conversational AI. Its platform enables the design of virtual assistants powered by next-generation AI agents, capable of understanding natural language and delivering personalized, relevant, and brand-consistent interactions.
 

At Tinext, we support companies in creating tailor-made digital solutions—projects that integrate technology, consulting, and design to turn every interaction into value. The partnership with indigo.ai fits into this vision and strengthens our approach with advanced conversational technology, focused on language interaction and user experience.
 

Key areas of application include:
 

• Intelligent virtual assistants available 24/7
• Natural and personalized conversations powered by generative AI
• Seamless integration with existing systems
• Autonomous content management through an intuitive platform
   

This collaboration reinforces Tinext’s commitment to designing digital experiences that are increasingly relevant and people-centric. Together with indigo.ai, we aim to transform every interaction into a consistent, measurable, and high-impact experience.