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Events

Customer Centricity: Digital Experience and Transformation Masterclass

Published on 09.10.2018

Join us on October 21st as Tinext, along with our partners at Liferay, explore how the continuous evolution of digital technology is reshaping unique, customer-centric strategies.

Date 21 October
Hour 09.00
Location The H Hotel – Dubai

Agenda

Customer Centricity Masterclass Speakers

09.00 - 10.00

Welcome and registration

10.00 - 10.25

Musfique Ahmed

Digital and Disruptive Technology Leader – EY

10.25 - 10.50

Davide Guzzetti

Managing Director – Tinext Middle East

10.50 - 11.15

Marco Leo

Software Architect, Commerce Team Lead – Liferay

11.15 - 11.45

Coffee Break

11.45 - 12.10

Marco Leo

Software Architect, Commerce Team Lead – Liferay

12.10 - 12.35

Emma Deane

VP, Commerce – DNATA

Panel Session: Leveraging Technology for 1-to-1 Customer Engagement

Sameh Awad

Senior Manager, IT Infrastructure – Abu Dhabi Airports

Hamad Abdulla AlMehyas

Chief Process Officer – National Health Insurance Company

12.35 - 13.00

Heike Lieb-Wilson

General Manager – Apparel Group

Davide Guzzetti

Managing Director – Tinext Middle East

Lunch Break