Client
AIL (Aziende Industriali di Lugano) SA
AIL SA, whose 100% of capital share is owned by Comune di Lugano, is the most important distributor of water, gas and electric power in Tessin. AIL SA employs about 240 people and has a turnover of 160 milions Francs.

Project
Internet portal

Year of project creation
2006

Need
Renew the company website and increase the functionalities avaliable for customers.
Have an approval process of the contents integrated in the portal's functionalities so that each author can manage only the contents of its own competence.
Easily publish news, press communcates, photo galleries of events.

Solution
Web Content Management (WCM)
Creation of the new portal by using the Livelink WCM Server technology.
Contents can be easily updated by its authors; no specific technical competence is necessary.
Renewed design of the web site, with images that vary according to the season and that get updated automatically (no need for the company to intervene).
Maps of the towns created with Flash and pictures gallery that can be personalized.

Strenghts
Scalabitity: the portal can be easily extended in order to satisfy future needs like the chance of integrating the portal with the Extranet. This would allow the clients to consult their invoices or update their personal data.

http://www.ail.ch