Tinext released the new portal for ALER Varese: transparent administration 2.0

  • 20 August 2015

Gallarate (IT): Tinext helps the counsil housing (ALER) of Varese-Como-Monza-Busto Arsizio to capitalize on the Internet. Main topics of the web project are the adherence to the regulations of the PA and the efficiency of service to citizens.

Image Tinext released the new portal for ALER Varese: transparent administration 2.0

ALER of Varese-Como-Monza Brianza-Busto Arsizio was officially founded on 1 January 2015 by incorporating the former ALERs of Como, Monza e Brianza and Busto Arsizio in the larger ALER of the province of Varese, following the approval of Italian Regional Law No 17 December 2, 2013.

So, ALER needed a new website able to to reflect this new organisational set-up and to improve the efficiency of services provided to citizens.

After having won a public tender, Tinext designed and developed the new portal, working on three levels:

  1. the institutional level, related to the main menu with general information about ALER, the services provided and the global estate, with particular attention to the section "Transparent Administration", subject to strict government regulations;
  2. the local level, with four specific gateways to access the local offices' sections, with dedicated information and news;
  3. the user level, with a “target-oriented” a navigation, specifically intended for two primary types of users: tenants already living in ALER's propoerties and users wishing to request an accommodation.

The strengths of the web project, developed on Magnolia CMS v.5 are:

  • excellent user experience, seamless communication
  • compliance with regulations imposed by the government  to PA
  • localization of territorial sections with maps, useful numbers and dedicated news
  • possibility to publish and manage both global and local news
  • availability to users of all information required to manage their relationship with ALER: forms, procedures, numbers and office hours, etc.
  • responsive design

To learn more contact us.